Muhammad Hakim
IT Activist
Profile
Resume
Resume
Education
I learn the basic of computer networking, computer servers and computer troubleshooting in C@mpusNET, as a server administrator and also a assistant professor.
Earn my bachlor degree in Computer Science with the final title of the thesis “a security evaluation of exploit attacks in Android Operating System”
Employment
Responsible for day-to-day IT operations at the main office. Directlyinvolved with procurement bidding as a technical representation.
Coordinating and make sure the project running smooth, meet the
project timeline and followup technical field issues to the Public
Transport Operators (PTOes).
Acting as a Person In Charge for PTR activity before any
implementation or modification on JakLingko & PTOes L1 devices
and JakLingko Apps.
Also validating the Proof of Concept (POC) activity for technology that planned to be implement into JakLingko environment.
Escalate Jaklingko Apps & Transportation Card complain from the customers and PTOes and validating the SLA based on EIPTJ contract.
Coordinating the device configuration and registration with all issuer (KCI and banks) for the machine ID, terminal ID and samcards.
In charge of 4 Main Sections, namely Integration, Project Management, IT Support and Data Analytics.
Responsible for day-to-day IT operations at bus stops, public transportation and head office. The total number of bus stops handled is 249 BRT & NonBRT shelters. 530 gate barrier units, 1100 smartcard & QR Reader, 249 Local Servers, 234 BCT, 249 UPS & Stabilizers, 1325 CCTV camera units and 444 PIS LEDs.
I am also responsible for the smooth operation of the etiquette equipment on the Small Bus (TOA) and Big Bus (TOB) in the 3,316 fleet.
Ensuring IT equipment at the head office is ready for use. And also responsible for the availability of backup units, spare parts and procurement documents carried out by the Information Technology Department.
Coordinates 73 permanent employees, consisting of 4 Section Heads, 69 Coordinators & Staffs.
For 5 years and 7 months at Bank BTPN, I was responsible for the smooth operation of the Information Technology Directorate at all branch offices, both in terms of equipment and network availability.
The total branch offices which are my responsibility are 122 branches spread from Banda Aceh to Bandar Lampung. The number of ATMs handled is 250 units, with branch office connections using Leased Line technology, MPLS, VSAT and GSM.
Managing 32 outsourced IT technicians, consisting of 2 Technician Leaders and 30 IT Engineers.
When joining Smartfren, I was asked to ensure that all IT devices in the Sumatra 2 regional office are ready to use and completely documented.
I was also asked to ensure that the opening of new galleries in South Sumatra goes well and is within the predetermined timeline. In charge of 3 IT technicians spread across Bandar Lampung, Jambi and Bangka Belitung.
The SOW for the opening of a new gallery includes :
1. The LAN cable installation is ready for use.
2. All computers are ready to use, connected to the payment system and MFD printers in the gallery.
3. All computers and notebooks can be remote from the Daan Mogot network operation center (NOC) and the Sumatra 2 regional head office
Responsible for smooth IT operations at the Ceria sales & gallery office, as well as the Master Switching Center (MSC) of PT. Sampoerna Telekomunikasi Indonesia. Leading the rollout of 2.4 GHz AP Canopy radio in all Ceria galleries in South Sumatra, Bandung & Semarang.
Joining PT. Indosat in 2003 with 5 VSAT installation projects in West Sumatra. My main task is to ensure that all VSAT connections are running well, for oil company sites such as Pertamina, Backer Atlas, as well as Pemprop Pekanbaru, Jambi, Bengkulu, Bangka Belitung, South Sumatra and Bandar Lampung.
Skills
Managerial & Training
Language Skills
Portfolio
Portfolio
Contacts
Contacts
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